Pond & Koi Pond Cleaning in St Albans

Specialist care for garden ponds, koi ponds and water features across St Albans, Harpenden, Hatfield, London Colney, Wheathampstead and Radlett. Over 30 years’ combined experience, Oase filtration specialists.

Send photos of your pond and equipment with your address, and we’ll reply with a clear quote, usually within a day.

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Pond specialists for St Albans

Aqua Pond cleans, maintains and repairs ponds across St Albans and the surrounding villages. Our founder Anthony and the team treat every pond individually, from a small wildlife pond to a large, heavily stocked koi pond. We use award-winning Oase pumps, filters and UV units, and as a Froglife Corporate Sponsor we take care of the wildlife in and around your water.
“Anthony at Aqua Pond really knows his stuff and does exactly what he states to perfection.” Darren Perry, Google review

Koi pond care

Koi ponds are the most demanding ponds to keep. Big fish produce a lot of waste, filtration has to keep up, and small changes in water quality show up quickly in the fish. That’s where most of our St Albans koi work comes from.
 
On a koi pond we check:
  • Filter capacity against stocking level, and whether the filter needs a bigger unit or a second stage
  • UV clarifier output, bulb age and quartz sleeve
  • Pump flow, aeration and oxygen levels in warm weather
  • Signs of stress or disease, so you can act early
  • Feeding, and whether it’s matched to the season
Cleaning a koi pond means lifting large fish safely. We use large aerated holding tanks and nets sized for koi, and we keep as much of your own water as possible so the fish go back into something familiar. 

Full pond clean

For garden ponds and koi ponds alike, a full clean takes half a day to a full day. Most ponds are settled within 24–72 hours.
  1. Fish moved to a large aerated holding tank, using your own pond water
  1. Pond drained
  1. Liner pressure washed, silt and debris vacuumed out
  1. Plants thinned where needed
  1. Pump, filter and UV unit stripped down and cleaned
  1. UV bulb changed and quartz sleeve cleaned, if needed
  1. Leaks and small holes checked and repaired
  1. Refilled with your own water topped up with tap water, treated with dechlorinator
  1. Filter bacteria added, system restarted, fish returned
Prices: from £250 small · £350 medium · £600 large . Final quote depends on size, condition, stocking and distance.

Filtration upgrades and repairs

Many koi pond problems come down to filtration that was sized for a smaller fish load years ago. We supply and fit Oase pumps, filters and UV units, and we’ll tell you honestly whether an upgrade is needed or whether a proper service will do.
  • Emergency call-outs: from £165, usually within a couple of hours in business hours. A failed pump on a stocked koi pond in summer is urgent, so call us
“Anthony… installed our brand new pump and filter (which has made a huge difference to the 15 year old one!) for a very good price.” Thomas Reeves-Varndell, Google review

Why St Albans pond owners choose Aqua Pond

  • Over 30 years’ combined experience in water chemistry and pond care
  • Koi handled carefully, in large aerated tanks
  • Oase equipment, supplied and fitted
  • Froglife Corporate Sponsor and eco-friendly methods
  • 5-star rated on Google
  • Public liability insured
  • Reply within a day, and a written quote before any work

Areas we cover near St Albans

St Albans, Harpenden, Hatfield, London Colney, Wheathampstead, Radlett, Redbourn, Park Street, Bricket Wood, Sandridge, Colney Heath. See all  areas we cover , or visit our  Harpenden ,  Hemel Hempstead  and  Hertfordshire  pages.

Getting a koi pond through winter

Autumn is the time to act. Clean the filter, check the pump, net the leaves and ease off feeding as the water cools. Below about 10°C, so feeding should stop when the water gets cold. A clean filter and steady circulation keep oxygen up through winter. Book your autumn visit early, because we’re busiest from March to November.

Frequently asked questions

Do you clean koi ponds? Yes. Koi ponds are a large part of our work. Fish go into large aerated holding tanks and we keep as much of your own water as we can.
 
How often does a koi pond need maintenance? More often than a garden pond. Most koi ponds suit a Gold or Silver plan, with the filter cleaned regularly and water tested at each visit.
 
How much does pond cleaning cost in St Albans? Full cleans start from £250  for a small pond, £350 for medium and £600 for large. Heavily stocked koi ponds can take longer. Send photos for an accurate quote.
 
My filter can’t keep up. Do I need a new one? Not always. A proper strip-down clean often restores performance. If the filter is undersized for your fish, we’ll recommend an Oase unit that fits, and quote before any work.
 
Can you test my water? Yes. We test ammonia, nitrite, nitrate, pH, KH and GH, and explain what the results mean for your fish.
 
My pond is losing water. Can you find the leak? Yes. Leaks are often in the stream or waterfall rather than the pond. We find the source and repair or quote for a liner replacement.
 
Do you offer emergency call-outs? Yes, in business hours, usually within a couple of hours. We don’t offer a 24/7 service.

Get your free pond quote

Upload photos of your pond, fish and equipment with your address, and we’ll reply within a day.
 
[Request a quote] · 01525 552150 ·  [email protected]  · WhatsApp

FAQ’S

FREQUENTLY ASKED QUESTIONS

If you have a small pool and the plants have not been managed for a number of years, you can simply cut them back or pull some of them out.  You do have to be careful however as very often these pools have good water quality because the plants are absorbing the nutrients.  The key thing then, is not to rip out too many of the plants because you can go from clear, relatively nice-looking water to something full of algae, simply because you have pulled too many of the plants out.

If you have a much bigger pond, a lake or a lochan then commonly some of the problems are with some of the very vigorous plants like bulrush or Norfolk reed and these need spraying off, and that is the best way to control them.  Ideally you do not plant Typha (bulrush) or Norfolk reed in ornamental systems simply because they tend to take over completely.  There is also a small-leafed lily called Nymphoides peltata which you have to avoid like the plague and these all need spraying in order to control them.

Probably the commonest problem that we get approached with is a pond that is leaking and there are various steps you can take to diagnose what’s going on

  1. If you have a pump and a stream or waterfall and the pond is going down, turn the pump off and the fill the pond up. If you do not get any water loss then, it means that the problem is either in the hose from the pump to the top of the water course, or in the water course, which is actually the commonest cause.  If it is in the water course, put the pump back on and see if you can see anywhere where the water is actually leaking out the sides either over a liner or through concrete or whatever.  Once you locate it, you can fix it.
  2. The other thing that can happen is simply debris accumulating in narrow points in the stream or cascade backing the water up behind it and it then flowing out the sides, and you lose water that way.
  3. Assuming you have not got a water course, or that the leak is not there, then the other obvious problem is a hole in the liner. Again, if you do not fill the pond up and let the pond drop, it will eventually drop to where the hole is, you can then find it and potentially patch it.
  4. One other cause of ponds going down is a liner that is behind stones or something, somebody stands on the stone, pushes the liner down and the water runs out  over the top of a new low point and you end up with what looks like a leak. If you can locate that, just pull the liner back up and you will not have a leak any more

There may be a number of reasons why your pond is so green.  First of all, you may have too small of a pump or filter for the size of your pond.  Secondly, your pond may be in full sun which creates a perfect environment for algae blooms, or the pond  is very shallow, particularly around the edges and doesn’t get much water circulation.   You can remedy these things by first checking your pump and filter size for your pond.  If it is in full sun, you will have to increase the size of the filter and pump to compensate for the increased algae blooms that will occur in full sun.  If you recently made a water exchange or filled your pond within a few weeks, you may need to be patient as your pond hasn’t found it’s ecological balance yet.  If it’s a brand new pond, I would recommend waiting at least 4-6 weeks for your pond to find it’s balance.  Hold off on any chemicals. Add some Microbe Lift which is all-natural beneficial bacteria and organic barley straw bales to your pond.  This increases the function of your biological filter and combats algae blooms including string algae.  Every pond should have them. 

One point to note, is that you must be equipped with a large enough pump, filter and biological media for the beneficial bacteria to grow on and be patient and allow the pond to find it’s natural ecological system. You want to try to correct the problem instead of needing to add chemicals to it all the time.  Another thing that could be adding to your algae blooms is the frequent addition of cold tap water to your pond.  Whenever you add cold tap water to your pond and the pond is in the heat of full sun, it creates a great environment for algae to increase.  Try to eliminate adding tap water to your pond and you just may reduce the algae.  Every time you add tap water, your pond has to adjust and find it’s eco-balance.  If you’re continually adding more water to your pond, your pond will never really balance itself and you’ll try to combat algae and ammonia levels all the time.  In either of these situations, get at the root of the problem whether it’s the wrong pump or filter size or the addition of cold tap water and see if it doesn’t correct itself.  If you’re having a problem with this and need some advise, contact us and we’ll be happy to assist you.  If you need to add tap water, run the water through some Super Activated Filter Carbon to take out the chlorine and chloramine and add more beneficial bacteria to it afterwards.

Pumps give your pond water circulation.  If they are the right size for your pond and are properly placed, they eliminate stagnant water and provide oxygen to your pond.   If they are connected or pumped to a filter, you reduce the effectiveness of the filter if your pump is not on and may end up having unsightly water and elevated levels of ammonia providing you have fish.  If you have multiple pumps, you most likely may not need to have all of them running as long as you have at least 1/2 the total gallons of your pond pumped every hour (there is a different formula for very large ponds – contact us and we will assist you in calculating proper aeration for your pond) for good water circulation.   So, as long as you have good circulation and enough oxygen in your pond, you don’t necessarily need to have all of your pumps running all of the time.