Professional Pond Cleaning Services
Fish-safe full cleans for garden ponds, koi ponds and water features. Fixed starting prices, 30 years’ experience, and a free quote from a few photos.
CONTACT US
What a full pond clean includes
- Fish moved safely into a large aerated holding tank, using an air pump and net
- Pond drained
- Liner pressure washed until it’s properly clean
- Silt and debris vacuumed out with a professional pond vacuum
- Plants tidied or thinned, where needed
- Pump, filter and UV checked and cleaned
- Refilled with your existing pond water plus fresh water, treated with dechlorinator
- Beneficial bacteria added and the system restarted
- Fish returned to the pond
Beyond a full clean
- Pond hoovering: removes silt and debris from the bottom of the pond without draining it. A good option between full cleans.
- Maintenance contracts: Gold, Silver and Bronze plans keep your pond clean all year. See pond service contract pricing .
- Repairs and liner replacement: we check for leaks while the pond is drained. See pond liner replacement .
- Pumps, filters and UV units: Oase equipment supplied and fitted. See pond filtration systems .
How booking works
- Send photos of your pond and equipment, with your address
- We reply with a quote, usually within a day
- We agree a date. We’re busiest from March to November
- We clean your pond. You don’t need to lift a finger
- We talk you through what we did and what to look out for, and recommend a maintenance plan if you want one
Before we arrive
- Clear access to the pond, including the route from the gate or driveway
- An outdoor tap and a power socket nearby
- Let us know about any fish you want to keep an eye on, such as large koi or prized fish
- Please keep pets and young children away from the working area
After your clean
Your pond may look slightly cloudy for a short time while the filter settles. This is normal. Don’t overfeed fish in the first few days, and keep the pump running. We’ll tell you if anything needs checking, and you’re welcome to call us for advice.
Fish ponds and koi ponds
Koi and larger fish create more waste, so their ponds need cleaning more often and more carefully. We use a large holding tank with aeration, handle fish gently and test the water as needed.
Why choose Aqua Pond
- 30 years of specialist pond experience
- Fixed starting prices for each pond size
- A professional clean without the mess
- Oase equipment and eco-friendly methods
- Froglife Corporate Sponsor
- 5-star rated on Google
- Public liability insured
Where we work
Frequently asked questions
Get your free pond quote
MY POND IS OVERGROWN.
If you have a small pool and the plants have not been managed for a number of years, you can simply cut them back or pull some of them out. You do have to be careful however as very often these pools have good water quality because the plants are absorbing the nutrients. The key thing then, is not to rip out too many of the plants because you can go from clear, relatively nice-looking water to something full of algae, simply because you have pulled too many of the plants out.
If you have a much bigger pond, a lake or a lochan then commonly some of the problems are with some of the very vigorous plants like bulrush or Norfolk reed and these need spraying off, and that is the best way to control them. Ideally you do not plant Typha (bulrush) or Norfolk reed in ornamental systems simply because they tend to take over completely. There is also a small-leafed lily called Nymphoides peltata which you have to avoid like the plague and these all need spraying in order to control them.
MY POND IS LEAKING – WHAT CAN I DO?
Probably the commonest problem that we get approached with is a pond that is leaking and there are various steps you can take to diagnose what’s going on
- If you have a pump and a stream or waterfall and the pond is going down, turn the pump off and the fill the pond up. If you do not get any water loss then, it means that the problem is either in the hose from the pump to the top of the water course, or in the water course, which is actually the commonest cause. If it is in the water course, put the pump back on and see if you can see anywhere where the water is actually leaking out the sides either over a liner or through concrete or whatever. Once you locate it, you can fix it.
- The other thing that can happen is simply debris accumulating in narrow points in the stream or cascade backing the water up behind it and it then flowing out the sides, and you lose water that way.
- Assuming you have not got a water course, or that the leak is not there, then the other obvious problem is a hole in the liner. Again, if you do not fill the pond up and let the pond drop, it will eventually drop to where the hole is, you can then find it and potentially patch it.
- One other cause of ponds going down is a liner that is behind stones or something, somebody stands on the stone, pushes the liner down and the water runs out over the top of a new low point and you end up with what looks like a leak. If you can locate that, just pull the liner back up and you will not have a leak any more
WHY IS MY POND WATER GREEN?
There may be a number of reasons why your pond is so green. First of all, you may have too small of a pump or filter for the size of your pond. Secondly, your pond may be in full sun which creates a perfect environment for algae blooms, or the pond is very shallow, particularly around the edges and doesn’t get much water circulation. You can remedy these things by first checking your pump and filter size for your pond. If it is in full sun, you will have to increase the size of the filter and pump to compensate for the increased algae blooms that will occur in full sun. If you recently made a water exchange or filled your pond within a few weeks, you may need to be patient as your pond hasn’t found it’s ecological balance yet. If it’s a brand new pond, I would recommend waiting at least 4-6 weeks for your pond to find it’s balance. Hold off on any chemicals. Add some Microbe Lift which is all-natural beneficial bacteria and organic barley straw bales to your pond. This increases the function of your biological filter and combats algae blooms including string algae. Every pond should have them.
One point to note, is that you must be equipped with a large enough pump, filter and biological media for the beneficial bacteria to grow on and be patient and allow the pond to find it’s natural ecological system. You want to try to correct the problem instead of needing to add chemicals to it all the time. Another thing that could be adding to your algae blooms is the frequent addition of cold tap water to your pond. Whenever you add cold tap water to your pond and the pond is in the heat of full sun, it creates a great environment for algae to increase. Try to eliminate adding tap water to your pond and you just may reduce the algae. Every time you add tap water, your pond has to adjust and find it’s eco-balance. If you’re continually adding more water to your pond, your pond will never really balance itself and you’ll try to combat algae and ammonia levels all the time. In either of these situations, get at the root of the problem whether it’s the wrong pump or filter size or the addition of cold tap water and see if it doesn’t correct itself. If you’re having a problem with this and need some advise, contact us and we’ll be happy to assist you. If you need to add tap water, run the water through some Super Activated Filter Carbon to take out the chlorine and chloramine and add more beneficial bacteria to it afterwards.
Do I need to have my pumps running all the time?
Pumps give your pond water circulation. If they are the right size for your pond and are properly placed, they eliminate stagnant water and provide oxygen to your pond. If they are connected or pumped to a filter, you reduce the effectiveness of the filter if your pump is not on and may end up having unsightly water and elevated levels of ammonia providing you have fish. If you have multiple pumps, you most likely may not need to have all of them running as long as you have at least 1/2 the total gallons of your pond pumped every hour (there is a different formula for very large ponds – contact us and we will assist you in calculating proper aeration for your pond) for good water circulation. So, as long as you have good circulation and enough oxygen in your pond, you don’t necessarily need to have all of your pumps running all of the time.