Pond Maintenance Service

Keep your pond clear, healthy and trouble-free all year. Regular visits from specialists with 30 years’ experience, across Bedfordshire, Hertfordshire and Buckinghamshire.

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Why regular maintenance matters

A pond that’s left alone doesn’t stay balanced. Leaves, fish waste and silt build up, filters clog, pumps wear out and algae takes hold. By the time the water turns green, there’s usually a bigger job to do.
 
Regular visits catch problems early, keep your equipment running, and mean you need a full drain-down clean much less often.
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What's included in a maintenance visit

Every visit is tailored to your pond, and typically includes:
  • Pump and filter clean: stripped down and cleaned so water flows properly
  • Debris and silt removal from the pond
  • Blanket weed and algae treatment, where needed
  • Plant care: cutting back and tidying
  • Equipment check: pump, UV unit, hoses and fittings
  • UV bulb change, where applicable
  • Honest advice on feeding, stocking and anything that needs attention

 

  • Seasonal visits go further, with liner vacuuming and a full equipment service.
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One-off cleans and repairs

Maintenance keeps a healthy pond healthy. If yours is neglected, we’ll usually start with a one-off  full pond clean  and then move you onto a plan. We also handle:
  • Emergency call-outs for equipment failures and leaks from £165 + VAT, usually within a couple of hours in business hours

Who we look after

  • Homeowners: garden ponds, raised ponds, pondless waterfalls and water features
  • Koi keepers: water testing, filtration care and gentle fish handling
  • Schools and community sites
  • Businesses and commercial water features 
Not sure whether your pond is something we handle? Send photos and we’ll tell you.

Why choose Aqua Pond

  • 30 years of specialist pond experience
  • A plan built around your pond, not a standard package
  • Oase equipment and eco-friendly methods
  • Froglife Corporate Sponsor
  • 5-star rated on Google
  • Public liability insured
  • Quick response, usually within a day
I had my annual pond cleaning recently by Aqua Pond and was completely satisfied with the results as usual. Anthony explained fully the work carried out and answered my questions. Look forward to next years clean!” Brendan Spillane, Google review
 
“…I am so happy with the results of our recent pond clean out… Anthony was so professional, tidy and considered throughout… he gave some great helpful recommendations and information during his visit.” Angela Hayibor, Google review
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Where we work

We maintain ponds across Bedfordshire, Hertfordshire and Buckinghamshire. Find your local page:
 
See all  areas we cover .

Frequently asked questions

What does pond maintenance include? Cleaning and servicing the pump and filter, testing the water, removing debris, treating blanket weed and algae where needed, tidying plants, and checking your equipment. Seasonal visits also include liner vacuuming.
How often does a pond need maintenance? Most ponds do well with 2 to 6 visits a year. Ponds under trees, or with lots of fish or koi, need more. Monthly visits are recommended through the growing season, and fewer in winter.
 
How much does pond maintenance cost? Maintenance visits are £125–£165depending on requirements. Your total depends on the plan you choose, your pond’s size and condition, and distance from us. See  pond service contract pricing  or send photos for a quote.
 
What’s the difference between a maintenance visit and a full clean? A maintenance visit keeps your pond and equipment in good order without draining it. A full clean drains the pond, removes the fish temporarily and cleans the whole thing. Most ponds need a full clean every 3–5 years.
Do I have to sign a contract? Plans typically run for 12 months. If you only want a one-off job, a  full clean  or a single visit may suit you better. 
Can you take over a pond that’s been neglected? Yes. We usually start with a full clean, then put you on the plan that suits.
My pond has gone green. Can you help? Yes. Green water is usually a filter or pump that’s too small, too much sun, or the pond being out of balance after a refill. We test the water and recommend the right fix, often a filter service or UV clarifier.
 
Do you offer emergency call-outs? Yes, for equipment failures and leaks, usually within a couple of hours in business hours. We don’t offer a 24/7 service.

Get your free pond maintenance quote

Send us a few photos of your pond and equipment, plus your address, and we’ll reply within a day.
Request a quote · 01525 552150 ·  [email protected]  · WhatsApp

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FAQ’S

FREQUENTLY ASKED QUESTIONS

If you have a small pool and the plants have not been managed for a number of years, you can simply cut them back or pull some of them out.  You do have to be careful however as very often these pools have good water quality because the plants are absorbing the nutrients.  The key thing then, is not to rip out too many of the plants because you can go from clear, relatively nice-looking water to something full of algae, simply because you have pulled too many of the plants out.

If you have a much bigger pond, a lake or a lochan then commonly some of the problems are with some of the very vigorous plants like bulrush or Norfolk reed and these need spraying off, and that is the best way to control them.  Ideally you do not plant Typha (bulrush) or Norfolk reed in ornamental systems simply because they tend to take over completely.  There is also a small-leafed lily called Nymphoides peltata which you have to avoid like the plague and these all need spraying in order to control them.

Probably the commonest problem that we get approached with is a pond that is leaking and there are various steps you can take to diagnose what’s going on

  1. If you have a pump and a stream or waterfall and the pond is going down, turn the pump off and the fill the pond up. If you do not get any water loss then, it means that the problem is either in the hose from the pump to the top of the water course, or in the water course, which is actually the commonest cause.  If it is in the water course, put the pump back on and see if you can see anywhere where the water is actually leaking out the sides either over a liner or through concrete or whatever.  Once you locate it, you can fix it.
  2. The other thing that can happen is simply debris accumulating in narrow points in the stream or cascade backing the water up behind it and it then flowing out the sides, and you lose water that way.
  3. Assuming you have not got a water course, or that the leak is not there, then the other obvious problem is a hole in the liner. Again, if you do not fill the pond up and let the pond drop, it will eventually drop to where the hole is, you can then find it and potentially patch it.
  4. One other cause of ponds going down is a liner that is behind stones or something, somebody stands on the stone, pushes the liner down and the water runs out  over the top of a new low point and you end up with what looks like a leak. If you can locate that, just pull the liner back up and you will not have a leak any more

There may be a number of reasons why your pond is so green.  First of all, you may have too small of a pump or filter for the size of your pond.  Secondly, your pond may be in full sun which creates a perfect environment for algae blooms, or the pond  is very shallow, particularly around the edges and doesn’t get much water circulation.   You can remedy these things by first checking your pump and filter size for your pond.  If it is in full sun, you will have to increase the size of the filter and pump to compensate for the increased algae blooms that will occur in full sun.  If you recently made a water exchange or filled your pond within a few weeks, you may need to be patient as your pond hasn’t found it’s ecological balance yet.  If it’s a brand new pond, I would recommend waiting at least 4-6 weeks for your pond to find it’s balance.  Hold off on any chemicals. Add some Microbe Lift which is all-natural beneficial bacteria and organic barley straw bales to your pond.  This increases the function of your biological filter and combats algae blooms including string algae.  Every pond should have them. 

One point to note, is that you must be equipped with a large enough pump, filter and biological media for the beneficial bacteria to grow on and be patient and allow the pond to find it’s natural ecological system. You want to try to correct the problem instead of needing to add chemicals to it all the time.  Another thing that could be adding to your algae blooms is the frequent addition of cold tap water to your pond.  Whenever you add cold tap water to your pond and the pond is in the heat of full sun, it creates a great environment for algae to increase.  Try to eliminate adding tap water to your pond and you just may reduce the algae.  Every time you add tap water, your pond has to adjust and find it’s eco-balance.  If you’re continually adding more water to your pond, your pond will never really balance itself and you’ll try to combat algae and ammonia levels all the time.  In either of these situations, get at the root of the problem whether it’s the wrong pump or filter size or the addition of cold tap water and see if it doesn’t correct itself.  If you’re having a problem with this and need some advise, contact us and we’ll be happy to assist you.  If you need to add tap water, run the water through some Super Activated Filter Carbon to take out the chlorine and chloramine and add more beneficial bacteria to it afterwards.

Pumps give your pond water circulation.  If they are the right size for your pond and are properly placed, they eliminate stagnant water and provide oxygen to your pond.   If they are connected or pumped to a filter, you reduce the effectiveness of the filter if your pump is not on and may end up having unsightly water and elevated levels of ammonia providing you have fish.  If you have multiple pumps, you most likely may not need to have all of them running as long as you have at least 1/2 the total gallons of your pond pumped every hour (there is a different formula for very large ponds – contact us and we will assist you in calculating proper aeration for your pond) for good water circulation.   So, as long as you have good circulation and enough oxygen in your pond, you don’t necessarily need to have all of your pumps running all of the time.