Pond Cleaning, Repairs & Maintenance in Hemel Hempstead

Green water, a leak or a pump that’s given up? We fix ponds across Hemel Hempstead, Berkhamsted, Kings Langley and the surrounding area, with 30 years of experience behind us.
Send photos of your pond and your address, and we’ll reply with a clear quote, usually within a day.

CONTACT US

What's wrong with your pond?

 
What you’re seeing
Likely cause
What we do
Water stays green
Filter or pump too small, full sun, or a recent refill throwing the balance off
Test the water, service the filter and UV, and recommend upgrades if needed
Water level keeps dropping
A leak in the stream or waterfall, a hole in the liner, or a liner pushed down behind stones
Find the source, repair it, or quote for a liner replacement
Thick silt and a bad smell
Years of leaves and fish waste
Full drain-down clean with a pond vacuum
Blanket weed or string algae
Excess nutrients or weak filtration
Treat it, clean the filter, and cut the nutrient load
Pump noisy, weak or stopped
Worn or blocked pump
Strip down and clean, or supply and fit a new Oase pump
Fish gasping at the surface
Low oxygen, often from warm water or a failing pump
Same-day advice, then fix the cause
Overgrown with plants
Plants not managed for years
Cut back in stages so the water doesn’t turn green
 
Not sure which one it is? Send us photos, and we’ll tell you.

Pond cleaning in Hemel Hempstead

A full clean takes half a day to a full day, and most ponds are restored within 24–72 hours. This is what we do:
  1. Move your fish and wildlife into a large aerated holding tank
  1. Drain the pond
  1. Power wash the liner
  1. Vacuum out silt and debris
  1. Cut back excess vegetation if needed
  1. Strip down and clean the filter and pump
  1. Change the UV bulb and clean the quartz sleeve, if needed
  1. Check for and repair leaks and small holes
  1. Refill, using water from your pond topped up with tap water
  1. Treat with dechlorinator, which removes chlorine, and add filter bacteria
  1. Restart the system and return your fish safely
Prices : small pond from £250, medium from £350, large from £600. The final quote depends on condition, when it was last cleaned, and your distance from us.

Pond repairs and liner replacement

Leaks are the most common reason people call us. If your pond is dropping, we’ll work out where the water is going before recommending anything.
  • Leak detection and repair: stream and waterfall leaks, hose faults, small holes in the liner
  • Emergency call-outs: from £165, usually within a couple of hours during business hours
Trees and bamboo near a pond commonly damage liners because roots push through, so tell us if you have either.

Why Hemel Hempstead homeowners choose Aqua Pond

  • 30 years of specialist pond experience
  • A plan built around your pond
  • Award-winning Oase equipment and eco-friendly methods
  • Froglife Corporate Sponsor
  • 5-star rated on Google
  • Public liability insured
  • Quick response, usually within a day

Areas we cover near Hemel Hempstead

Hemel Hempstead, Berkhamsted, Kings Langley, Abbots Langley, [Apsley, Boxmoor, Bovingdon, Leverstock Green, Flamstead, Redbourn, Tring, Watford]. We also work in Buckinghamshire. See all  areas we cover , or visit our  Hertfordshire  page.

Getting your pond ready for winter

If you’re reading this in autumn: net out the leaves, clean the filter and check the pump before the cold sets in. A clean now means a clear pond in spring. Book early, because we’re busiest from March to November.

Frequently asked questions

How much does pond cleaning cost in Hemel Hempstead? Full cleans start from £250 for a small pond, £350 for medium and £600 for large. Distance, condition and the time since the last clean can change the price, so send photos for an accurate quote.
How do I know if my pond has a leak? If the level drops steadily, switch the pump off and top the pond up. If it stops dropping, the leak is in the pump hose, stream or waterfall, which is the most common cause. If it keeps dropping, the problem is likely in the liner. We can find and fix either.
Can you repair a pond liner or do I need a new one? Small holes can often be patched. If the liner is old, brittle or damaged in several places, replacing it is better value. We’ll tell you honestly which.
Why does my pond go green after I top it up? Cold tap water in sunny weather feeds algae and throws the pond off balance. Treat tap water with dechlorinator, top up slowly and give a new fill a few weeks to settle.
How often should I have my pond cleaned? A full clean every 3–5 years suits most ponds. Ponds under trees or with lots of fish or koi may need it yearly.
 
Is it safe for my fish? Yes. Fish are moved to large aerated holding tanks and returned once the water is treated.
 
Do you offer maintenance contracts? Yes, Gold, Silver and Bronze, tailored to your pond.

Getting your pond ready for winter

If you’re reading this in autumn: net out the leaves, clean the filter and check the pump before the cold sets in. A clean now means a clear pond in spring. Book early, because we’re busiest from March to November.

Get your free pond quote

Upload photos of your pond and equipment with your address, and we’ll reply within a day.
Request a quote · 01525 552150 ·  [email protected]  · WhatsApp

FAQ’S

FREQUENTLY ASKED QUESTIONS

If you have a small pool and the plants have not been managed for a number of years, you can simply cut them back or pull some of them out.  You do have to be careful however as very often these pools have good water quality because the plants are absorbing the nutrients.  The key thing then, is not to rip out too many of the plants because you can go from clear, relatively nice-looking water to something full of algae, simply because you have pulled too many of the plants out.

If you have a much bigger pond, a lake or a lochan then commonly some of the problems are with some of the very vigorous plants like bulrush or Norfolk reed and these need spraying off, and that is the best way to control them.  Ideally you do not plant Typha (bulrush) or Norfolk reed in ornamental systems simply because they tend to take over completely.  There is also a small-leafed lily called Nymphoides peltata which you have to avoid like the plague and these all need spraying in order to control them.

Probably the commonest problem that we get approached with is a pond that is leaking and there are various steps you can take to diagnose what’s going on

  1. If you have a pump and a stream or waterfall and the pond is going down, turn the pump off and the fill the pond up. If you do not get any water loss then, it means that the problem is either in the hose from the pump to the top of the water course, or in the water course, which is actually the commonest cause.  If it is in the water course, put the pump back on and see if you can see anywhere where the water is actually leaking out the sides either over a liner or through concrete or whatever.  Once you locate it, you can fix it.
  2. The other thing that can happen is simply debris accumulating in narrow points in the stream or cascade backing the water up behind it and it then flowing out the sides, and you lose water that way.
  3. Assuming you have not got a water course, or that the leak is not there, then the other obvious problem is a hole in the liner. Again, if you do not fill the pond up and let the pond drop, it will eventually drop to where the hole is, you can then find it and potentially patch it.
  4. One other cause of ponds going down is a liner that is behind stones or something, somebody stands on the stone, pushes the liner down and the water runs out  over the top of a new low point and you end up with what looks like a leak. If you can locate that, just pull the liner back up and you will not have a leak any more

There may be a number of reasons why your pond is so green.  First of all, you may have too small of a pump or filter for the size of your pond.  Secondly, your pond may be in full sun which creates a perfect environment for algae blooms, or the pond  is very shallow, particularly around the edges and doesn’t get much water circulation.   You can remedy these things by first checking your pump and filter size for your pond.  If it is in full sun, you will have to increase the size of the filter and pump to compensate for the increased algae blooms that will occur in full sun.  If you recently made a water exchange or filled your pond within a few weeks, you may need to be patient as your pond hasn’t found it’s ecological balance yet.  If it’s a brand new pond, I would recommend waiting at least 4-6 weeks for your pond to find it’s balance.  Hold off on any chemicals. Add some Microbe Lift which is all-natural beneficial bacteria and organic barley straw bales to your pond.  This increases the function of your biological filter and combats algae blooms including string algae.  Every pond should have them. 

One point to note, is that you must be equipped with a large enough pump, filter and biological media for the beneficial bacteria to grow on and be patient and allow the pond to find it’s natural ecological system. You want to try to correct the problem instead of needing to add chemicals to it all the time.  Another thing that could be adding to your algae blooms is the frequent addition of cold tap water to your pond.  Whenever you add cold tap water to your pond and the pond is in the heat of full sun, it creates a great environment for algae to increase.  Try to eliminate adding tap water to your pond and you just may reduce the algae.  Every time you add tap water, your pond has to adjust and find it’s eco-balance.  If you’re continually adding more water to your pond, your pond will never really balance itself and you’ll try to combat algae and ammonia levels all the time.  In either of these situations, get at the root of the problem whether it’s the wrong pump or filter size or the addition of cold tap water and see if it doesn’t correct itself.  If you’re having a problem with this and need some advise, contact us and we’ll be happy to assist you.  If you need to add tap water, run the water through some Super Activated Filter Carbon to take out the chlorine and chloramine and add more beneficial bacteria to it afterwards.

Pumps give your pond water circulation.  If they are the right size for your pond and are properly placed, they eliminate stagnant water and provide oxygen to your pond.   If they are connected or pumped to a filter, you reduce the effectiveness of the filter if your pump is not on and may end up having unsightly water and elevated levels of ammonia providing you have fish.  If you have multiple pumps, you most likely may not need to have all of them running as long as you have at least 1/2 the total gallons of your pond pumped every hour (there is a different formula for very large ponds – contact us and we will assist you in calculating proper aeration for your pond) for good water circulation.   So, as long as you have good circulation and enough oxygen in your pond, you don’t necessarily need to have all of your pumps running all of the time.